We use USPS First Class Package and Priority shipping. Shipping is FREE if your order is $75 and up (Domestic shipping only; offer excludes Alaska, Guam, and Hawaii). Items are processed and ship out the SAME BUSINESS DAY (Monday-Saturday) after the order is received and takes 2-3 business days to be delivered. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather. Domestic orders above $250 will be sent with signature confirmation automatically for security purposes.
Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1 day or sooner for the customer to receive it.
Sisters House of Galore is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.